How to dispute a procedure when expectations are not met. I purchased an Ultra Clear treatment with no acne scars or any other scars for that matter. I was hoping for at least 50% improvement on the laxity of my lower face. At day 8, I see no improvement of my facial laxity. My skin tone does look improved, but I did not have any tone issues that I needed or wanted corrected. The rep told me I would get at least a 50% improvement, I paid top dollar $3050.00 and I do not see improvement on the laxity of my lower face. I don't like to fight or argue with people. I hate that I need to complain. Help! I appreciate any suggestions.